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The
end of bike messengers is a myth that resurfaces in the media every
couple of years but the numbers don't back it up.
See the following articles:
The
end of bike messengers?
The
decline of the messenger industry
Chicago Messenger
Services Hanging On Despite E-Mail Competition
WBBM Newsradio 780, May 04, 2005
By Bob Roberts
CHICAGO -- E-mail has ground the bicycle messenger business to a
virtual halt in many American cities. But here in Chicago, the
daredevils on wheels are hanging on...
Some services have been hit hard. Quicksilver Messenger Services
President Kevin Gallagher said his firm employs half the bicycle
couriers it had at its peak.
Gallagher said his firm has braced for a downtown ever since fax
machines became widespread in the 1980s.
Initially, he said, courier firms looked at the fax as competition.
Unlike e-mail, he said it proved to be a friend.
"Companies at that time were able to fax orders as opposed to calling
them in, and we were able to use the fax as a tool in getting proofs of
delivery back to our customers," he said.
The same has not been true for e-mail.
"Our niche is in the real estate market," he said. He said documents
can be e-mailed between lenders and title companies instantaneously,
instead of waiting for a pick-up and delivery that could take a couple
of hours.
At Arrow Messenger Service, President and Founder Phyllis Apelbaum says
its 20 bicycle couriers are between five and eight fewer than the firm
employed in 2000.
"The decline of the need for that business, as we go into technology,
will be (steeper and steeper), she said. "But it's still a very vital
part of our organization and a necessary part of the organization."
At Chicago Messenger Service President Bill Factor says business
remains good because of the realities of traffic in the Loop.
"They don't have the problems of tows and boots or parking issues,"
Factor said.
A few firms even retain several couriers from Chicago Messenger
full-time for deliveries, he said.
Advanced Messenger Service says it actually has more bicycle couriers
than it did two years ago.
Spokesperson Maria Rivera said its 15 bicycle couriers represents an
increase of two since 2003.
She said many firms still demand original signatures and other proofs
of delivery they cannot get through fax or e-mail.
But an Arrow spokesman said, while business is down, "I don't see it
ever going away completely."
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