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FedEx Ground Faces Labor Challenge From
Contract Drivers
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Wall Street Journal, July 25, 2005
MEMPHIS, Tenn. (AP) - Though FedEx Corp. was built on a cargo airline,
its trucking business is now a big-time moneymaker and a tough
competitor for its chief rival, UPS Inc.
But the shipping giant's trucking division, FedEx Ground, is now
embroiled in a growing labor fight that could raise operating costs by
millions and lead to an overhaul of its work force.
The argument centers on the more than 14,000 drivers of those trucks
with the purple and green "FedEx" on the side that make thousands of
stops each day at homes and businesses across America.
The drivers are independent contractors who own the trucks, pay all
operating costs and get no company benefits.
But drivers in Tennessee, California, Massachusetts, Minnesota, South
Dakota and elsewhere are suing FedEx, arguing the company skirts worker
protection laws by refusing to hire them as employees eligible for
overtime pay, health insurance, workers' compensation and other
benefits. They also want to be reimbursed for back operating expenses
and lost benefits.
FedEx Ground, headquartered in Pittsburgh, was created seven years ago
amid a reorganization of the parent company, which also owns FedEx
Express, the world's largest cargo airline.
The unit brought in almost $4.7 billion in revenue out of Fedex Corp.'s
$29.4 billion total for the last fiscal year that ended May 31. The
company has consistently described the FedEx Ground division as one of
the primary reasons for a steady increase in corporate earnings.
Ground's operating income grew 16% to $604 million in fiscal 2005.
A victory by the unhappy drivers would raise employee costs and force
FedEx Ground to maintain its own fleet of trucks, said University of
Memphis business professor David Ciscel.
"FedEx Ground would feel this dramatically," Ciscel said. "It would
have to be reorganized."
Spokesman Perry Colosimo said FedEx Ground is confident it can win in
court and has no intention of changing the way it does business. The
independent-contractor system, he said, keeps shipping prices
competitive and allows the drivers to run their own small businesses.
"It has served our customers well," Colosimo said.
The drivers say FedEx controls just about everything they do - the
hours they work, where and when they pick up or deliver packages, how
they maintain their trucks, even how they dress. FedEx also prohibits
drivers from using their trucks to carry non-FedEx shipments.
"They're calling these drivers independent contractors, but they're
really employees," said Christopher Gilreath, a lawyer for a group of
Memphis drivers who filed suit against FedEx in federal court last
month.
Gilreath said more than a dozen similar suits are planned or have been
filed around the country. The lawsuits directly affect small groups of
current or former drivers, and some plaintiffs have already sought
class-action status that could expand the reach of court rulings.
A state court in Los Angeles decided last year that one category of
contract drivers for FedEx Ground should be treated as company
employees. FedEx has said it will appeal.
FedEx Corp. referred to the contract-driver dispute in a Securities and
Exchange Commission report early this year saying the company "cannot
yet determine the amount of potential loss in these matters, if any."
Despite FedEx Ground's confidence, court fights over the use of
independent contractors are complicated, said Gary Johnson, whose Fort
Wayne, Ind., law firm advises businesses on labor matters.
The arguments center on how much independence contractors have. If work
is too tightly controlled, courts can order employers to hire them with
the same benefits and legal protections other company workers enjoy.
"It's always a balancing test," Johnson said.
Many companies run into legal trouble, he said, when they try to
categorize workers who should be on regular payrolls as temporary
employees or independent contractors.
"The true independent contractor is the guy you hire to put a new roof
on your house," he said. "You've hired him for a job to be done, and
you exert very little control over how he does it."
FedEx cranked up its competition with Atlanta-based UPS in 1998 when it
bought several trucking operations, including RPS Inc. which later
became FedEx Ground. RPS had relied on contract drivers since its
creation in 1985.
Drivers for UPS are company employees driving company-owned trucks.
FedEx Express is still the heart of FedEx Corp., and the airline has a
fleet of 40,000 trucks, with purple and orange logos, driven by company
employees.
The Colography Group Inc., an Atlanta-based company that advises
clients on shipping and logistics, says about half the packages
delivered by FedEx in the United States are now carried by FedEx Ground.
Ted Scherck, Colography Group's president, said customers don't care
who owns the trucks that deliver their packages.
"I don't think the marketplace issues would be as severe as just the
institutional disruption," he said. "You would, in effect, have to
figure out how to set up a whole new work force, and that's not an easy
thing to do."
Independent drivers who own their own trucks have long played a major
role in the shipping industry, Scherck said.
"I believe the vast majority of FedEx's owner-operators consider
themselves just that," he said. "They don't consider themselves
employees."
FedEx Corp. has often been praised as a good company to work for, but
it has had labor troubles before.
It has steadfastly held off attempts by the Teamsters to unionize
company drivers, and when the expansion into trucking began, FedEx was
wrapping up a bitter five-year fight with its airline pilots.
The pilots, the corporation's only U.S. employees represented by a
union, threatened a Christmas-holiday strike in 1998 but backed down
when FedEx started leasing planes and flight crews from other companies.
While the struggle with FedEx Ground drivers is not about organized
labor, "it's really a union demand without a union," Ciscel said.
"These truckers are trying to tell them how to run FedEx Ground, and
they don't like it."
more on FedEx ground drivers
from January 2005
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